Last updated: 09.02.2026


1. Provider

This website is operated by Astra Piano Academy.
Write us at: [email protected]

By accessing this website or purchasing any service, you agree to these Terms of Service.


2. Services

Astra Piano Academy provides a digital educational service known as the Personal Piano Diagnostic, which includes, but is not limited to:

• personal piano video diagnostics;
• asynchronous video and written feedback;
• additional educational materials and practice guidance.

All services are delivered online and asynchronously, unless explicitly stated otherwise.
No live lessons or real-time sessions guaranteed.


3. Personal Nature of Services

All services are personalized and based on the materials you submit (e.g. video, audio, written information).

By purchasing a service, you understand that:

• the feedback is tailored specifically to you;
• the service cannot be reused, resold, or transferred to another person.

4. User Submissions

If a service requires you to submit video, audio, or other materials, you confirm that:

• you have the right to share these materials;
• the materials do not violate any third-party rights.

By submitting materials, you grant Astra Piano Academy permission to review them solely for educational and feedback purposes.


5. Delivery and Access

Service delivery timelines are described on the relevant service page.
You are responsible for providing:

• a valid email address;
• correct and accessible submission materials.

6. Educational Disclaimer

All services are educational in nature.
Results depend on many factors, including but not limited to:

• individual practice consistency;
• physical condition and coordination;
• instrument quality;
• prior experience.

No specific musical or technical outcomes are guaranteed.



7. Personal Use Only

All feedback, materials, and content provided are for personal use only.
You may not:

• share, publish, or redistribute feedback materials;
• resell or commercialize any part of the service;
• use the materials for teaching others without explicit permission.

8. Payments

All prices are listed in advance and apply to one-time services unless stated otherwise.

Payments are processed via Stripe.
Astra Piano Academy does not store full payment card details.



9. Refunds

Refunds are governed by our Refund Policy, which forms an integral part of these Terms of Service.



10. Chargebacks

If you experience any issues, please contact us first so we can help resolve the situation. Unresolved chargebacks may result in:

• loss of access to services;
• refusal of future services.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time.

The current version will always be available on this page. Continued use of the website or services constitutes acceptance of the updated Terms.



12. Contact

For questions regarding these Terms of Service, contact:
[email protected]